- Customer Service
- In Your Community
- About Us
Introducing your new and improved Mississippi Power Bill. Whether you are looking for your balance and due date, our contact information or available payment options, we are sure you will find the new bill format easy to read. You will also notice that the bill is in color now and includes a 13-month usage graph. Take a few minutes to see What's New and What's Moved or check out your new bill online now.
We've improved the design of your Mississippi Power bill to make it easier to read and find what you need. The bill is now larger, with colored areas for information like your due date and total amount.
The new Usage Information chart gives you at-a-glance information about your power usage over a rolling 13-month period. Quickly see total power usage by month and the average daily power you are using.
We know that sometimes you may need to contact us. That's why we've put all the information you'll need, like our contact numbers and website address, plus your account number, right at the top of your bill. You can quickly find our customer service number, how to report an outage, or how to pay your bill.
We've grouped all our payment programs (Budget Billing, Auto Pay and Paperless Billing, Credit Card) as well as our payment options (online, by mail and at a local office) so you can quickly determine which best suits your lifestyle.
The new Mississippi Power bill is now two-sided. On the front you'll find a summary of your current bill, information on how to contact us, timely updates and promotions, and your usage history. On the back you can see the details of your current bill and information about payment programs. Your account number, due date and total due are clearly displayed on both sides of your bill.
We've moved your account number and web access code, prominently displaying them at the top right of your bill. This information will be needed to access your account online. And, because it's information you'll often need for paying your bill or talking to us about your account, your account number is also clearly displayed at the very top of the bill.
The details of your bill have been moved to the second page of your bill, where you can see your current usage, your plan and the total amount for your current electric service.
If you need to change your primary contact phone number or email, you can do so by:
You will find lots of information on our website including:
Signing up for online account access is easy.
How do I enroll in Paperless Billing?learn more
Enrolling in Paperless Billing is easy.