Mississippi Power cares about helping customers in time of need. Emergencies and challenging economic times often make it difficult to make ends meet. We are attuned to our customers and we care about each of them — especially those who have the greatest challenges. That's why we have programs to assist our customers with their billing and energy needs — like our LIHEAP, Project SHARE, Bill Discount and Bill Extender programs.
Mississippi Power's Project SHARE is a program to assist the elderly, handicapped, medically disabled and others in need who are having difficulty paying their electric service bill. Eligible customers may receive up to $300 annually in assistance.
Any Mississippi Power customer with a demonstrated financial need may be eligible to apply for Project SHARE by simply calling toll-free number 855-847-0555 to speak with a representative from Catholic Charities. The customer will be directed to a representative, who will set an appointment for the customer to provide documentation to determine the level of need.
In addition, for as little as a dollar a month, you can help a neighbor in need. You can enroll in Project SHARE and have your designated contribution be added to your electric bill. Since its inception in 2002, Project SHARE has collected more than $2.1 million through the donations customers and employees make when they pay their electric bill. All of your donated dollars go to work in your communities.
Supplemental Security Income (SSI) is a federal income maintenance program that provides monthly payments to aged, blind and/or disabled persons who have little or no income and/or resources. The federal government administers the SSI program through the Social Security Administration and even though the Social Security Administration runs the program, SSI is a separate program from Social Security.
Temporary Aid to Needy Families (TANF) is a federal income maintenance program for low-income families and is administered by the Mississippi Department of Human Services. TANF has replaced the former Aid For Dependent Children (AFDC) program. If you are currently a recipient of SSI or TANF, you may be eligible for a daily discount on your electric service bill.
For more information, call our Customer Care Center at 800-532-1502.
Mississippi Power's Bill Extender program is designed for the primary residence of residential customers. The program is most beneficial for customers who receive a paycheck once a month, typically on the 1st or the 3rd. Bill Extender allows an extended due date, being the 5th of each month.
For more information, inquire at your local Mississippi Power customer service office or call our Customer Care Center at 800-532-1502.
LIHEAP is a federally-funded program that helps low-income households with their energy bills. The LIHEAP program in your community decides if your household's income qualifies.
For those who qualify, assistance is available to help with payment of your energy bill. To find out if you qualify, complete the online pre-application found at virtualroma.mdhs.ms.gov. Once the pre-application is submitted, information on services you may qualify for will appear on the screen.
Local Community Action Agencies
While you must apply for LIHEAP funds online, your local community action agency can provide answers to questions about LIHEAP, as well as other information on a number of resources and programs that offer low-income, handicapped and elderly customers help with energy bills.
Here are some of the agencies in the Mississippi Power area:
Jackson County Civic Action
Multi-County Community Service Agency
Pearl River Valley Opportunity