Financial Assistance
Emergencies and hard times can make it tough to make ends meet. We care about our customers, so we offer programs that can help with billing and energy needs, including Single Stop, LIHEAP, Project SHARE, Bill Discount and Bill Extender.
Single Stop
If you’re managing tough financial choices, knowing where to start can feel overwhelming. Mississippi Power has partnered with Single Stop to make finding support easier. With a free, personal screening tool that takes about 15 minutes to complete, you can see which local, state or federal assistance programs you may qualify for — including help with energy bills, groceries, childcare, healthcare and more.
Project SHARE
Project SHARE helps Mississippi Power customers keep their electric service connected during challenging times.
Eligible customers may receive up to $500 in annual assistance.
Eligibility
- Residential customers only
- Must have a demonstrated financial need
Apply through Catholic Charities by calling 228‑701‑0555.
Bill Extender
Bill Extender allows an extended due date, being the 5th of each month. This program is most beneficial for customers who receive a paycheck once a month, typically on the 1st or the 3rd.
Eligibility:
- Residential customers only
- Must be the primary residence
For more information, call our Customer Care Center at 800-532-1502.
Bill Discount
If you are currently a recipient of SSI or TANF, you may be eligible for a daily discount on your electric service bill.
Supplemental Security Income (SSI) is a federal income maintenance program that provides monthly payments to aged, blind and/or disabled persons who have little or no income and/or resources. While the federal government administers the SSI program through the Social Security Administration, this is a separate program from Social Security.
Temporary Aid to Needy Families (TANF) is a federal income maintenance program for low-income families and is administered by the Mississippi Department of Human Services. TANF has replaced the former Aid For Dependent Children (AFDC) program
Eligibility
- Must receive Supplemental Security Income (SSI) or Temporary Aid to Needy Families (TANF)
For more information, call our Customer Care Center at 800-532-1502.
Low-Income Home Energy Assistance Program
LIHEAP is a federally funded program that helps low-income households with their energy bills.
Eligibility
- The LIHEAP program in your community determines eligibility based on household income.
To find out if you qualify, complete the online pre-application at virtualroma.mdhs.ms.gov.
Local Community Action Agencies
While you must apply for LIHEAP funds online, your local community action agency can provide answers to questions about LIHEAP, as well as other information on a number of resources and programs that offer low-income, handicapped and elderly customers help with energy bills.
Here are some of the agencies in the Mississippi Power area:
Jackson County Civic Action
Multi-County Community Service Agency
Pearl River Valley Opportunity
Save on your power bill with these energy efficient solutions
When every dollar matters, small changes can add up. Mississippi Power offers simple energy‑saving tips and solutions that can help you use energy more efficiently and manage your monthly power bill.
Power Bill 101
Power bills can feel confusing — especially when the amount changes from month to month. Weather, daily habits and the number of days in a billing period all affect your total monthly energy usage. Understanding a few basics can help explain changes and make your bill easier to manage.