Manage your account on the go
Access resources to help you manage your energy usage from the palm of your hand. Handle your account on the go with our secure and convenient Mississippi Power app. Download it today!
Benefits of our app
Easily find all of the tools you need to manage your account and stay connected with us.
Benefits of the Mississippi Power Mobile App
Bill Payment
Pay your energy bill anytime, anywhere from your smartphone.
Usage Tracking
Monitor your energy usage with detailed graphs and personalized insights to help you save on costs.
Outage Alerts
Stay informed by receiving real-time notifications about power outages and restoration updates.
Account Management
Access your account details, update personal information and view billing history all in one place.
Customizable Notifications
Receive alerts for billing due dates, payment confirmations and other account activities to keep track of your energy needs.
Energy Tips
Get personalized energy-saving tips and recommendations directly through the app to help you optimize your home’s efficiency.
Getting started
Download our app from your device’s app store. After you download it, simply sign into your online account. We even offer an easy sign-on option with touch or face ID. Don’t have an online account?
Who can use the Mississippi Power app?
All Mississippi Power residential electric customers.
How do I download the app?
Visit the app store on your Apple or Android Device and search "Mississippi Power."
Do I need a Mississippi Power online account to use the app?
Yes, you must have an existing online profile to manage your account within the app. If you do not have an online account with us, you will need to register for one. The app will have a “Register” link to help guide you through the process or you can follow our three-step guide here.
Who should I contact if I’m having issues with the app?
Contact our Customer Service team at 1-800-532-1502. Available weekdays from 7 a.m. until 7 p.m.
How do I delete or remove accounts from my profile on the mobile app?
To delete an account from your profile on the mobile app, follow these steps:
- Login to your profile.
- Navigate to the “Account” section.
- Choose “Manage Accounts.”
- Select the trash can icon located at the top right corner next to the account description.
- Confirm your selection to remove the account.
How do I delete or remove accounts from my profile on desktop or mobile browser?
To delete an account from your profile from desktop or mobile browser, follow these steps:
- Login to your profile.
- Navigate to “My Profile.”
- Choose “Manage Accounts.”
- Select “Remove.”
- Confirm your selection to remove the account.
