Things you should know when doing business with Mississippi Power:
If you have reason for concern or suspect a problem, please call Mississippi Power to verify I.D. at 800-532-1502.
Unauthorized Phone Calls or In-Person Collection Visits
Criminals have been known to call or visit customers, claim that the customer's account is past due and that their electricity will be disconnected if they do not provide payment immediately. Often, the customer is asked to purchase a pre-paid debit card and provide the account number on the card. With access to the account number, the criminals use the money on the pre-paid card for their own benefit. Both residential and commercial customers have been victimized by this unethical tactic. Criminals operating in Mississippi and other parts of the Southeast, have frequently targeted senior citizens or those speaking English as a second language.
Mississippi Power does not call or visit customers to ask for personal or financial information like a credit card, debit card, banking information or social security number over the phone.
If you suspect that someone is coming to your home or place of business impersonating a Mississippi Power employee: