Customer thanks company for five decades of service

On her final bill of continuous service for more than 50 years, Helen Daughdrill returned a check with a kind note which read “Thanks for 50+ years of excellent service. This is final bill for continuous service at this address.”

“It’s always nice when such a dedicated customer takes the time to write a personal message such as this,” Customer Services Organization Vice President Jeff Franklin said. “This is a perfect example of what happens when our employees strive to put the customer at the center of everything we do – you never know how or who it may affect.”