Mississippi Power's Advanced Metering Infrastructure (AMI) provides enhanced meter accuracy and the following customer benefits:
- Remote connect and disconnect services.
- Improved response time to outages. Meters will automatically notify Mississippi Power when experiencing an outage and when power is restored.
- Convenient online access - through MyPower Usage - to detailed daily power usage and patterns, so customers can review and track their power usage over time.
In the future, AMI will allow customers access to demand response programs, improved energy efficiency options and additional payment and pricing plans, such as prepay.
Frequently Asked Questions
What is Advanced Metering Infrastructure (AMI)?
Advanced Metering infrastructure (AMI) is an integrated system of meters, data management systems and communications networks that allow two-way communication between a utility and its customers. AMI allows a utility to capture real-time or near real-time voltage, current, consumption, demand and other related information.
How is this technology different than what we currently have?
The new AMI technology will allow Mississippi Power to read all meters remotely, eliminating the manual steps, including downloading routes, manually reading meters, and uploading of meter readings for each route. This will avoid potential safety hazards, potential meter reading errors, and accessibility issues and ultimately reduce the cost of meter reading.
How will it benefit customers?
There are many ways this technology will benefit Mississippi Power customers. Because AMI allows for real-time reporting, customers will be able to see their usage online and clearly understand how the energy is being used in their homes. Additionally, AMI will allow Mississippi Power to offer more payment options and pricing structures to its customers. AMI also enhances reliability and reduces operating costs, which helps the company operate more efficiently.
Are there any cost savings to customers?
AMI will not immediately decrease the amount of your energy bill, but it will put downward pressure on rates in the future. The system will allow Mississippi Power to offer more detailed energy usage information and rate options so customers can better manage their energy usage.
What will be the rate impact to customers?
The rate impact will be included in the annual PEP filing and is not known at this time.
Can I opt-out of AMI?
Yes. Customers may choose to opt-out of advanced meter reading; however, they will need to pay an up-front fee of $286 as well as an additional monthly fee of $44. The up-front fee will cover programming costs, opt-out processing costs, and other necessary expenses required to provide continuing reliable service and the monthly fee will cover the employee labor and vehicle costs for the manual meter reads. To opt out, click here to print and complete the opt-out form.
Does this allow Mississippi Power to see how I live and how I use my power?
No. AMI technology is only used to gather usage information from your home just like the current meter.
Is the transmission of my personal information secure?
Yes. Customer usage data is sent over a private, dedicated network. Maintaining reliable and secure assets is a top priority for Mississippi Power. All data within this network is fully encrypted, end to end. Mississippi Power is working diligently to stay up-to-date with the changing AMI cyber security requirements.
Is this technology safe for customers?
Yes. The radio frequency signal to and from the meter is well below that of an average cell phone and a fraction of the safe limit established by the Federal Communications Commission (FCC).
Other utilities have been using AMI technology for years, why is Mississippi Power looking to implement AMI now?
Mississippi Power has seen the AMI market make significant changes over the past decade. Around the time of the company's initial filing, there was significant movement among utilities to implement AMI and other "Smart Grid" devices in response to the stimulus bills passed by Congress. This helped form the market and push technology advancement along at a rapid pace. Since that time, the technology has matured and stabilized. Because of this, Mississippi Power feels strongly that the time to implement is now. There will always be changes in technology, but the functional stability now seen with the technology chosen meets the company's need, minimizes risk and offers a foundation for future expansion.
How does this impact jobs for meter readers?
Meter reading is contracted with a third-party vendor. Mississippi Power will phase out its contract with the vendor during the deployment period.
What is the timeframe for implementation?
Mississippi Power expects that it will take approximately 24 months to implement AMI technology across the entire service area. Implementation will begin the the Meridian area in the first quarter of 2019. The Coast area will follow in May 2019, and implementation will conclude with the Pine Belt area in early 2020.